1. Introduction
SG Labs Inc. (“SG Labs,” “QicScan,” “we,” “us,” or “our”) operates the website qicscan.ai and the QicScan AI platform (collectively, the “Services”). We respect your privacy and are committed to protecting the personal information you share with us.
This Privacy Policy explains what information we collect, how we use and share it, and the choices available to you. By using our Services, you agree to the practices described in this policy.
SG Labs Inc. is a Delaware corporation. If you have questions about this policy, contact us at info@qicscan.ai.
2. Information We Collect
2.1 Information You Provide Directly
We collect information you voluntarily provide when you:
• Fill out a contact form or request a demo
• Schedule a meeting through our booking tools
• Subscribe to our communications, including email and SMS
• Correspond with our sales, support, or marketing teams
• Download resources, case studies, or other gated content
This typically includes your name, business email address, phone number, company name, job title, and any information you include in your message. If you provide a mobile number and opt in to SMS communications, we will use that number for the communications you have authorized.
2.2 Information Collected Automatically
When you visit qicscan.ai, we and our service providers automatically collect certain information about your device and browsing activity, including:
• IP address and approximate geographic location
• Browser type, operating system, and device identifiers
• Pages visited, time spent on pages, referring URLs, and exit pages
• Search terms used to reach our site
• Interactions with forms, buttons, and content on our site
2.3 Cookies and Similar Technologies
We use cookies, pixels, tags, and similar technologies to operate and improve our Services, remember your preferences, measure marketing performance, and deliver relevant advertising. These technologies may be set by us or by third-party service providers, including:
• Web analytics platforms (for example, Google Analytics)
• Social media analytics and advertising platforms (for example, LinkedIn Insight Tag, Meta Pixel, X/Twitter Pixel)
• Retargeting and advertising networks that allow us to display relevant ads on third-party sites
• Marketing automation, CRM, email, and SMS platforms that help us deliver communications you have requested
• Calendar and meeting booking services (for example, Google Calendar, Calendly)
• Chat and customer support tools
Most browsers allow you to refuse or delete cookies through browser settings. If you disable cookies, some features of our Services may not function properly.
2.4 Information From Third Parties
We may receive information about you from third parties, including business contact databases, marketing and sales intelligence platforms, event and webinar sponsors, and our channel partners. We use this information to identify potential customers, personalize our outreach, and improve our marketing.
3. How We Use Your Information
We use the information we collect to:
• Provide, operate, and improve our Services and website
• Respond to inquiries, schedule demos, and provide customer support
• Send marketing communications, including email and SMS, where you have opted in or where permitted by applicable law
• Measure and analyze the performance of our marketing campaigns and website
• Deliver retargeting and interest-based advertising through third-party networks
• Detect and prevent fraud, abuse, and security incidents
• Comply with legal obligations and enforce our agreements
4. How We Share Your Information
We do not sell your personal information in the traditional sense. We share information only as described below:
4.1 Service Providers
We share information with vendors who perform services on our behalf, including website hosting, analytics, marketing automation, CRM, email and SMS delivery, advertising, booking, and customer support. These vendors are contractually required to use the information only for the services they provide to us.
4.2 Advertising and Analytics Partners
We share limited information with advertising and analytics partners to measure campaign performance and deliver relevant ads. Under some U.S. state privacy laws (including the California Consumer Privacy Act, as amended), these activities may be considered a “sale” or “sharing” of personal information. See Section 7 for your rights and how to opt out.
4.3 Legal and Safety Disclosures
We may disclose information when we believe it is necessary to comply with a legal obligation, respond to lawful requests from government authorities, protect our rights or the rights of others, or investigate fraud or security incidents.
4.4 Business Transfers
If SG Labs Inc. is involved in a merger, acquisition, financing, or sale of assets, information about you may be transferred as part of that transaction, subject to appropriate confidentiality protections.
5. Email and SMS Communications
If you provide your email address or mobile phone number and opt in to communications, we may contact you with marketing messages, product updates, event invitations, and other business communications. Standard message and data rates may apply to SMS.
You can unsubscribe from email marketing at any time by clicking the unsubscribe link in any email we send, or by emailing info@qicscan.ai. You can stop SMS communications at any time by replying STOP to any message, or by contacting us directly. Even if you unsubscribe from marketing communications, we may still send you transactional or service-related messages.
6. Data Retention
We retain personal information for as long as needed to provide our Services, comply with legal obligations, resolve disputes, and enforce our agreements. Retention periods vary based on the type of information and the purpose for which it was collected.
7. Your Privacy Rights
7.1 California Residents
If you are a California resident, you have the right under the California Consumer Privacy Act (CCPA) and the California Privacy Rights Act (CPRA) to:
• Know what personal information we collect, use, and share
• Request access to or a copy of your personal information
• Request deletion of your personal information
• Request correction of inaccurate personal information
• Opt out of the sale or sharing of your personal information for cross-context behavioral advertising
• Limit the use of sensitive personal information
• Not be discriminated against for exercising your rights
To exercise these rights, email info@qicscan.ai. We may need to verify your identity before responding. You may also designate an authorized agent to make a request on your behalf.
7.2 European Economic Area, United Kingdom, and Similar Jurisdictions
If you are located in the EEA, UK, or another jurisdiction with comparable data protection laws, you have rights under the General Data Protection Regulation (GDPR) or equivalent law, including the right to access, correct, delete, restrict, or object to the processing of your personal data, and the right to data portability. You also have the right to lodge a complaint with your local data protection authority.
7.3 Other U.S. States
Residents of Virginia, Colorado, Connecticut, Utah, and other states with comprehensive privacy laws have rights similar to those described above. To exercise these rights, email info@qicscan.ai.
8. Opting Out of Interest-Based Advertising
To opt out of interest-based advertising from participating third parties, visit:
• Digital Advertising Alliance: optout.aboutads.info
• Network Advertising Initiative: optout.networkadvertising.org
• European Interactive Digital Advertising Alliance: youronlinechoices.eu
You can also adjust your device settings to limit ad tracking. Opting out does not stop all advertising; it simply makes ads you see less personalized.
9. Data Security
We use administrative, technical, and physical safeguards designed to protect personal information against unauthorized access, disclosure, alteration, and destruction. No system is perfectly secure, however, and we cannot guarantee the security of information transmitted to or from our Services.
10. International Data Transfers
SG Labs Inc. is based in the United States, and our service providers may process information in the U.S. or other countries. By using our Services, you understand that your information may be transferred to and processed in countries whose data protection laws differ from those of your country of residence.
11. Children’s Privacy
Our Services are directed to businesses and are not intended for children under 16. We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us at info@qicscan.ai and we will take appropriate action.
12. Third-Party Links
Our Services may contain links to third-party websites, including our parent company site at sglabs.tech. We are not responsible for the privacy practices of those sites. We encourage you to review the privacy policies of any third-party site you visit.
13. Changes to This Policy
We may update this Privacy Policy from time to time. When we do, we will revise the Effective Date at the top of this page. If we make material changes, we will provide additional notice, such as by posting a notice on our website or contacting you directly. Your continued use of our Services after the changes become effective means you accept the updated policy.
14. Contact Us
If you have questions, concerns, or requests regarding this Privacy Policy or our privacy practices, contact us at:
SG Labs Inc.
Email: info@qicscan.ai
Phone: (989) 657-6583
Website: qicscan.ai